Refund policy

RETURN AND REFUND POLICY

Return Eligibility

Products may be returned within 30 days of delivery if:

• They remain unused.
• Original packaging is intact.
• Items are returned in resalable condition.

Non-Returnable Items

The following items cannot be returned:

• Personalized products.
• Gift cards.
• Final sale items.
• Certain hygiene-related products after opening.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and provide photographs for review.

Refund Process

Approved refunds are generally processed within 5–10 business days and issued through the original payment method.

Return Shipping Costs

Customers may be responsible for return shipping costs unless:

• The wrong item was delivered.
• The product arrived damaged.
• The product is defective.

Exchanges

Product exchanges may be available depending upon stock availability.